Privacy Policy
This Privacy Policy explains how STJH Cleanroom collects, uses, protects, and manages personal information submitted through our website.
1. Who We Are
This website is operated by STJH Cleanroom, also known as Shengtong Jiuhe Cleanroom. We provide modular cleanroom, standard cleanroom, clean booth, and local clean zone solutions for industrial clean production.
If you have any questions about this Privacy Policy or how we process your information, you may contact us at:
- Company: STJH Cleanroom
- Contact: Manager Kim, Project Manager
- E-mail: [email protected]
- WhatsApp: +86 135 0625 9117
- Address: No.528, Jinche Road, Wujiang District, Suzhou, China
2. Information We Collect
We may collect information that you voluntarily submit through our website inquiry forms, contact buttons, e-mail links, or WhatsApp links.
The information may include:
- Your name
- Your e-mail address
- Your WhatsApp number or phone number
- Your company or project information
- Your project schedule or expected project time
- Your cleanroom requirements, such as room size, cleanroom class, industry, and application
- Technical information such as IP address, browser type, device information, referring page, and access time
3. How We Use Your Information
STJH Cleanroom uses the information you provide for legitimate business purposes related to your inquiry and our cleanroom services.
We may use your information to:
- Respond to your inquiry
- Provide cleanroom product or project information
- Prepare quotations, technical suggestions, or project communication
- Understand your cleanroom requirements
- Improve our website, products, and customer service
- Maintain website security and prevent spam or abuse
4. Legal Basis for Processing
Depending on your location, we may process your personal information based on one or more of the following legal bases:
- Your consent when you submit an inquiry or contact us
- Our legitimate interest in responding to business inquiries
- Pre-contractual communication before providing a quotation or service
- Compliance with applicable legal obligations
5. Cookies and Similar Technologies
Our website may use necessary cookies or local storage to support basic website functions, such as remembering your privacy notice preference.
If we use analytics, advertising, or third-party tracking cookies in the future, we will provide a clear notice and, where required by applicable law, request your consent before using non-essential cookies.
6. How We Share Information
We do not sell your personal information. We may share limited information only when necessary for the purposes described in this Privacy Policy.
We may share information with:
- Internal team members who handle customer inquiries
- E-mail service providers or website hosting providers
- Technical service providers who help maintain website security and operation
- Authorities or legal parties when required by applicable law
7. International Data Transfer
As STJH Cleanroom serves international customers, your information may be transferred to, stored, or processed in countries or regions outside your own. We will take reasonable steps to protect your information in accordance with applicable data protection requirements.
8. Data Retention
We keep personal information only for as long as necessary to respond to your inquiry, manage business communication, provide services, comply with legal obligations, resolve disputes, and maintain business records.
If you want us to delete your inquiry information, you may contact us by e-mail.
9. Data Security
We use reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
10. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Request information about how your personal information is used
To exercise your rights, please contact us at [email protected].
11. Children’s Privacy
Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us and we will take appropriate action.
12. Third-Party Links
Our website may contain links to third-party websites, such as WhatsApp or other external platforms. We are not responsible for the privacy practices, content, or security of third-party websites.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date.
14. Contact Us
If you have questions about this Privacy Policy or our handling of personal information, please contact us:
- E-mail: [email protected]
- WhatsApp: +86 135 0625 9117
- Address: No.528, Jinche Road, Wujiang District, Suzhou, China